Privacy policy
Last updated: September 20, 2026
North Lantern Retail LIMITED operates Belvani at ibelvani.com. This policy explains how we handle personal information when you visit our store, contact us or place an order. For privacy questions or requests, email support@ibelvani.com.
Information we collect
Information you provide may include your name, email address, shipping and billing details, order information, messages and any information you choose to provide in a customer request. Our store and service providers may also receive device, browser, IP address, cookie and shopping-activity information. Payment details are handled by the payment services made available at checkout; please do not send card details by email.
How we use information
We use information to operate the store, process payments and orders, arrange delivery from China, provide support, handle returns and legal requests, maintain security, prevent fraud, and meet applicable recordkeeping obligations. Where you have opted in or another lawful basis applies, we may also use information for marketing. You can unsubscribe from marketing emails using the link in the message or contact us.
Who receives information
Relevant information may be shared with Shopify, payment processors, fulfilment partners, shipping carriers, customer-support providers, analytics providers and advertising partners to perform their respective services. We may also disclose information when required by law or in connection with a business transfer. Order and delivery information may be processed in China and other countries where these providers operate, subject to applicable safeguards.
AppLovin and advertising technologies
AppLovin is a third party that may collect information through pixels, cookies, scripts or similar technologies if its advertising integration is enabled on our store. Information may be used or shared for advertising delivery, measurement, attribution, analytics and fraud prevention. We will use such technologies subject to applicable notice, consent and privacy-choice requirements. For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
Cookies and your choices
Cookies and similar technologies can support essential store functions and, where enabled, analytics or advertising. Where applicable law requires consent for non-essential technologies, you may accept or reject them through the store's consent controls and withdraw consent using any available preference control. You may also email us about an applicable opt-out or privacy request. An email request does not replace any technical privacy choice required by law; those controls must be available when the relevant technology is used.
Your rights, retention and security
Depending on where you live, you may have rights to access, correct, delete or object to certain uses of your information, or to withdraw consent. Email us with your request; we may need to verify your identity. We retain information only as long as reasonably needed for the purposes above and applicable legal obligations. We use reasonable technical and organisational safeguards, although no online service can promise absolute security.
Children and sensitive information
If we enable AppLovin advertising technologies, we will not use them in connection with anyone who is a child under applicable law or send AppLovin sensitive personal information or custom events containing it. Please do not send us sensitive information unless it is necessary for a specific support request.
Changes
We may update this policy as our services or legal requirements change. The date above shows the latest revision. Contact support@ibelvani.com with questions or complaints about our privacy practices.